PLEASE NOTE
We are seeing patients face-to-face, provided they have no cold or flu like symptoms. Due to the evolving nature of the corona virus and state lockdowns, Medicare rebates are not promised, new patients may have an out of pocket expense.

COVID-19 VACCINE NOTICE

Woollahra General Practice is continuing to provide booster shots for people requiring them. To manage vaccine vials appropriately, these appointments are best made by phone. Please call the practice to make an appointment with a GP or the practice nurse. Please note, new patients to the practice will need to see a GP on their first visit.
ATAGI has recommended the 4th booster dose for people over 65 or who are over 16 and immunocompromised. This booster should be given 3 months after the 3rd dose or a Covid-19 infection.
If you do not have a Medicare card you will need to get your vaccine form another provider.
We are currently offering Pfizer and Nuvovax.

Child Waitlist    Consent form    Preparing for Your Vaccine

COVID-19 ALERT

We take the safety and wellbeing of our patients, doctors and staff most seriously. We request that ALL patients with viral symptoms book phone consultations before visiting us in person. It is up to each GP to make a judgement and assess their own level of risk before deciding to see you face to face.
Therefore, if you are experiencing symptoms of fever or respiratory infection DO NOT ATTEND the practice, but DO call reception who will make arrangements for you to have a phone consultation with a doctor 9360 4712. If your symptoms become serious you should call 000.

Please note we are not routinely testing for COVID-19 at the practice.

The National Corona Virus Information Line is 1800 020 080.

Whilst we are all dealing with the corona virus pandemic, we would also like to reassure you that we are here for you.

Appointments which should not be postponed include; childhood immunisations, skin checks, chronic disease management, mental health, pre & post-natal checks and any unusual findings of concern. Please contact reception and an appointment will be made for you.

We thank you for your understanding

Welcome to Woollahra General Practice

WGP was established 100 years ago and is an independent, accredited practice. Although all doctors maintain autonomy in their decision making, each practitioner at Woollahra General Practice aims to provide the highest level of health care for each patient. The shared goal is to have ongoing professional relationships with our patients, thus providing continuity of care.

Our friendly practice staff are available to make appointments or help you in any way. Practice Manager is Rebekah Calder, and Medical Receptionists are Karen Webster, Joan Wenham, Maggie Bester and Daniel Krempff. Our Practice Nurse, Francene Logrono is here Monday to Friday 9am to 5pm by appointment.

Looking for help dealing with COVID-19? Read about ways you can cope here.

NEWS

While 2021 has not become the fresh, challenge free year we were all hoping for, we would like you to know that we are here to support you in any way we can.

In other news, we are very excited to have Dr Sally Lyttleton join our team from Paddington Family Practice.

Also the travel bubble between Australia and New Zealand, though short lived, worked in our favour with the return of the much loved Dr Kirsten Palmer to the WGP team.

PRIVACY

All patient information and medical records are strictly confidential in accordance with the Privacy Act www.oaic.gov.au.

APPOINTMENTS

Please phone the surgery on 9360 4712 to make an appointment, or Click Here to book online. Urgent problems will be fitted in. Please notify reception if you are contagious.  Please request a longer consultation time for more than one problem.  In case of emergency please dial 000.

Please be aware we are closed on all the public holidays and weekends inclusive. In case of an emergency please present at your local hospital or call 000.
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ONLINE SERVICES

We are pleased to offer you the convenience of requesting renewal of prescriptions and referrals from your doctor online! To access these services please visit this page and login or signup with MedAdvisor.

EMAIL

When requesting information from Woollahra General Practice it is important you understand that our email system is not secure. Our policy requires that you email us stating that you understand this and then your request will be passed onto your treating GP. Your GP will then make a judgement as to whether the information requested is too compromising or sensitive in nature to be sent via email. When using this website, please go to the ”contact us” page and put your request in the message box, acknowledging the policy mentioned above. We will endeavour to respond to your query by the following business day. Email services may incur an out of pocket fee.

HOME VISITS

We can be available for home visits by prior arrangement at GP’s discretion, to regular patients of the practice who are unable to attend the surgery and for patients in nursing homes, hostels and private hospitals at which we have visiting rights. Please phone the surgery to enquire.

RESULTS & REQUESTS

Your doctor will advise you at the time of consultation how to follow up your results.
Please allow 24hours for your GP to respond if making a request online or over the phone.

SCRIPTS & REFERRALS

A $20 fee will be charged for renewal of scripts and referrals outside of a consultation. Your doctor may request a review.

FEES

This is a private billing practice, we do not bulk bill. There will be out of pocket expenses when consulting a GP at the Practice. A list of fees is available at reception. Credit card facilities and eftpos are available.  Australian health care card holders,  pension card holders and Veterans Affairs cardholders will be bulk-billed at the doctors discretion.

YOUR HEALTH RECORD

My Health Record is an online summary of your key health information, contributed to by yourself, doctors at your request, and Medicare. The website is www.myhealthrecord.gov.au. Over time, My Health Record will bring together health information such as medical conditions, allergies, vaccinations, medications and test results in one place. This means safer and more efficient care for you and your family.

FEEDBACK

Please contact Rebekah Calder, Practice Manager, or Health Care Complaints Commission telephone 9219 7444.

 

 

 

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